These Terms and Conditions govern the access to and use of the Casino Days online casino website and related services (the “Service”) by residents of Canada. By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any additional rules or policies referenced herein.
1. Eligibility and Legal Use
The Service is intended solely for individuals who have reached the legal age for online gambling in their province or territory of residence in Canada, and in any event not younger than 19 years of age. By registering an account, you confirm that you meet the applicable legal age requirements and that online gambling is lawful in your jurisdiction. You are solely responsible for determining whether your access to and use of the Service is compliant with all applicable federal, provincial, territorial, and local laws and regulations.
Access to the Service is prohibited where it is illegal or restricted. Casino Days reserves the right to request proof of age, identity, and residence at any time and to suspend or close accounts where such verification is not provided or is deemed unsatisfactory.
2. Account Registration and Security
To use the Service, you must complete the registration process by providing accurate, current, and complete information as requested. You agree to update your information promptly if it changes. Each user is permitted to maintain only one account. Duplicate, shared, or third-party accounts are prohibited and may be closed without prior notice, and any associated winnings may be voided in accordance with these Terms and Conditions.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify Casino Days immediately of any suspected unauthorized use of your account. Casino Days is not liable for any loss or damage arising from your failure to safeguard your credentials or from unauthorized access that results from such failure.
3. Verification (Know Your Customer)
Casino Days may conduct identity, age, and address verification procedures, including Know Your Customer and anti-money laundering checks, in accordance with applicable Canadian laws and regulatory standards. You may be required to submit documents such as government-issued identification, proof of address, and payment method ownership documents. Failure to complete verification to the satisfaction of Casino Days may result in restrictions on your account, including limitations on deposits, withdrawals, or account closure.
4. Deposits, Withdrawals, and Payments
All deposits and withdrawals must be made through payment methods registered in your own name. You agree that funds used for gambling on the Service are not derived from any illegal or prohibited activities. Casino Days may impose minimum and maximum limits on deposits and withdrawals, and may change such limits from time to time in accordance with its internal policies and regulatory requirements.
Withdrawals may be subject to verification checks and processing times that vary depending on the payment method and jurisdiction. Casino Days reserves the right to withhold payments, freeze or close accounts, and report any suspicious or potentially unlawful transactions to the relevant authorities. You are responsible for any bank charges, currency conversion fees, or taxes that may apply to your transactions.
5. Use of the Service
You agree to use the Service solely for lawful entertainment purposes and in accordance with these Terms and Conditions. You must not interfere with the normal functioning of the website, attempt to gain unauthorized access to systems or data, or use any automated tools, bots, or scripts to interact with the Service. Any form of collusion, advantage play, exploitation of technical errors, or manipulation of game outcomes is strictly prohibited.
Casino Days reserves the right to void bets, withhold winnings, and close accounts where there is evidence or reasonable suspicion of fraudulent activity, misuse of bonuses, or violation of these Terms and Conditions. Decisions by Casino Days relating to the integrity of the Service and the enforcement of these rules are final, subject to any applicable legal rights under Canadian law.
6. Bonuses, Promotions, and Wagering Requirements
From time to time, Casino Days may offer bonuses, free spins, or promotional campaigns to eligible users. All such offers are subject to specific terms, including eligibility criteria, wagering requirements, time limits, game restrictions, and maximum bet rules, which will be communicated separately on the promotions page or within the offer itself.
By accepting a bonus or participating in a promotion, you agree to be bound by the applicable promotional terms in addition to these Terms and Conditions. Casino Days reserves the right to modify, suspend, or cancel any bonus or promotion, or to exclude individual users from participation, where there is evidence of abuse, bonus hunting, or any behavior that undermines the fair and intended use of the offer.
7. Game Rules and Results
The rules of each game offered on the Service are available within the respective game interface or in a dedicated rules section. It is your responsibility to review and understand the rules before placing any bets. Game results are determined by certified random number generators or by the rules of live dealer games, and are not subject to negotiation or challenge, except where a technical error or malfunction is clearly identified.
In the event of a system or communication failure, game malfunction, or other technical issue that affects the outcome of a bet, Casino Days may void affected bets, roll back transactions, or restore account balances to their previous state, acting reasonably and in accordance with applicable regulations. Casino Days is not liable for interruptions caused by your own internet connection, device failures, or third-party service providers.
8. Responsible Gambling
Casino Days supports responsible gambling practices and provides tools to help you manage your activity, including deposit limits, loss limits, session reminders, time-outs, and self-exclusion options. You may request the activation, modification, or removal of such tools through your account settings or by contacting customer support, subject to any mandatory cooling-off or waiting periods required by law or internal policy.
If you believe that gambling is negatively affecting your life or finances, you are encouraged to seek professional assistance and to consider using the self-exclusion mechanisms available on the Service. Casino Days may, at its discretion, impose limits or restrictions on your account where there are indications of problem gambling or harm, in line with responsible gambling obligations in Canada.
9. Intellectual Property
All content, trademarks, logos, graphics, software, and other materials available on the Service are the property of Casino Days or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only. You may not copy, distribute, modify, reverse engineer, or create derivative works from any part of the Service without prior written consent from Casino Days.
10. Limitation of Liability
To the fullest extent permitted by applicable Canadian law, Casino Days is not liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Service, including loss of profits, data, or business opportunities. Casino Days does not guarantee uninterrupted or error-free access to the Service and is not responsible for delays, interruptions, or failures caused by external factors beyond its reasonable control.
Nothing in these Terms and Conditions excludes or limits any liability that cannot be excluded or limited under applicable consumer protection or gambling legislation in Canada. Your statutory rights remain unaffected.
11. Amendments to the Terms and Conditions
Casino Days may update or modify these Terms and Conditions from time to time to reflect changes in legal requirements, regulatory guidance, or operational needs. Any material changes will be communicated by posting the updated version on the website, indicating the date of the latest revision. Your continued use of the Service after such changes take effect constitutes your acceptance of the revised Terms and Conditions.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gambling services offered to residents of Canada, without regard to conflict of law principles. Any dispute arising out of or in connection with your use of the Service shall, in the first instance, be addressed through Casino Days customer support. If a dispute cannot be resolved informally, it may be referred to the competent courts or regulatory bodies, as provided under applicable Canadian legislation.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or your use of the Service, you may contact Casino Days customer support through the channels specified on the website. All communications should include your account details and a clear description of your query or complaint to enable efficient handling and resolution.